(See above about preserving preferences though! Its worth preserving them unless they are corrupted.) It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. It may even be time to reinstall Photoshop. You’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy Preference preservation is affected by macOS permissions, Now you can drag the entire Adobe Photoshop Settings folder to the desktop or somewhere safe as a back-up of your settings. Library will now appear in the list - below the current user's “home” directory. In the Finder, open the “Go” menu whilst holding down the Option (Alt) key. Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS. Library/Preferences/Adobe Photoshop Settings In case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences. Learn how to access and modify Photoshop preferences and customize per your frequent workflowsĪnd here’s an earlier forum discussion as an aid to understanding Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. Unexpected behavior may indicate damaged preferences. To access files in the hidden user Library folder, see here for how to access hidden user library files. Note re macOS: The user Library folder is hidden by default. Manually removing preferences files is the most complete method for restoring Photoshop to its default state: If they become corrupt then various issues can occur. Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. (read this entire post before acting please) Perhaps try a thorough reset of Photoshop preferences? You'll have to dig them up yourself.Some more info about resetting preferences: You can get CS3 here,, with your old serial number. You will need the download versions of your software in order to reinstall it-the old DVDs no longer work. There are a number of steps that need to be followed in sequence. So I didn't need the Cleaner Tool this time around.īe sure to read the instructions carefully () before using this app. The serial number means that I didn't have to reinstall CS3 after all to get it to run in Sierra. So does their proffering of new serial numbers, as mentioned above. Why upgrading the OS causes problems for Adobe apps I don't know, but this tool helps resolve those issues. This is a good thing for people who need to use older versions of their Adobe suite apps after upgrading the operating system. But it works as well removing files that hamper running or reinstalling, as the description says, CS3 through CS6. Interestingly, this tool is designed to remove files related to pre-release (beta) versions of Adobe software. I haven't tested High Sierra yet, so your mileage may vary. To run CS3 now, though, I needed a new serial number I got from Adobe () using my old serial number, which no longer worked after I upgraded from OS X 10.9 Mavericks to El Capitan and then Sierra.įor the time being at least my CS3 apps run on Sierra. That said, version 3 helped resolve the installation issues I was having with reinstalling CS3 last year. This current version only works on Mac OS X 10.11 El Capitan or above. That version seems no longer to be available. I used an earlier version of this tool, version 3.10.14 to help with an installation problem with the Adobe CS3 suite.
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